Privacy Policy

Effective Date: 11-26-2025

Website: https://rippleegm.com

1. Overview

This Privacy Policy describes how we collect, use, and safeguard personal information when you interact with our website, services, and SMS communications. We are committed to protecting your privacy and maintaining the security of the information you provide.

2. Information We Collect

We may collect the following types of information when you use our services:

Contact information you voluntarily provide (such as name, email address, phone number).

Information submitted through website forms, service inquiries, or appointment requests.

SMS opt-in information when you voluntarily subscribe to receive text messages.

Technical data such as IP address, device type, and browsing behavior for site analytics.

3. How We Use Your Information

We may use your information to:

Provide services you request.

Send service updates, reminders, or administrative notifications.

Deliver SMS messages when you have opted in.

Improve our website and customer experience.

Respond to customer inquiries and support requests.

Important:

No mobile information will be shared with any external parties for marketing or promotional purposes.

Text messaging opt-in data and consent will not be shared with any external parties except aggregators and providers of SMS delivery services.

4. Working Privacy Policy URL

https://rippleegm.com/privacypolicy

5. Cookies and Tracking Technologies

We may use cookies or analytics tools to enhance user experience, identify returning visitors, and improve website performance. These tools do not collect mobile SMS opt-in data.

6. How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

7. How We Use Support Providers

We may work with service providers who assist in customer support, website operations, and service delivery. These providers are permitted to use information only as necessary to support the services we provide.

This does NOT include mobile opt-in data or SMS consent.

Text messaging originator opt-in data and consent will not be shared beyond aggregators or SMS service providers required to deliver messages.

8. How We Handle Information (Required Disclaimer)

If your business uses any section discussing how information is handled, include the mandatory clause below:

“All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any external parties, excluding aggregators and providers of the Text Message services.”

This ensures compliance and prevents prohibited disclosures.

9. Your SMS Privacy Rights

You will only receive SMS messages if you opted in.

You can opt out at any time by texting STOP.

You may request assistance at any time by texting HELP.

Your mobile number, consent, and SMS interaction data are used solely for message delivery and service support.

10. Policy Updates

We may update this policy occasionally to reflect changes in regulations or business practices. The effective date will always be displayed at the top of the policy.

11. Contact Information

If you have questions about this Privacy Policy or our data-handling practices, contact us at:

Email: [email protected]

Phone: 469-442-2188

Contact Us

1-469-442-2188

Prosper, TX